Tunbridge Wells, Kent
"I've experienced different agencies and been disappointed by poor service often feeling let down. The SEPML team are different. The service is 1st class with a 'can do' attitude, they are pleasant, knowledgeable, flexible, act responsibly and professionally often going the 'extra mile'. I trust them."
Mr Pharoah.
St James, Tunbridge Wells.
Residential portfolio landlord.
"Over the last few years we have been impressed with the care taken in choosing tenants and the efficiency and speed with which the inevitable problems with the property have been dealt with by SEPML. We would be happy to recommend SEPML to other landlords."
Mr & Mrs Wright.
Pembury, Tunbridge Wells.
Residential landlord.
"We appointed SEPML to manage our building 2 years ago and to date they have proven to be responsive to queries and requests, trustworthy and produce regular financial reports. They have also overseen the smooth installation of our fire alarm system."
Lime Hill Rd, Tunbridge Wells.
Residential freehold client.
"After many frustrating years of dealing with inefficient and money-for-nothing agents it has been very refreshing to work with Dion and his team at SEPML who listen, act and get things done for a reasonable management fee. Based on my experience, I recommend their service."
Keith Macfarlane,
Landlord of Upper Grosvenor Road property.
Residential freehold client.
"Just a quick note to say how happy we have been with your services and especially with your reliability. It is nice to know that our properties are in good hands now that we are living overseas. Thanks again for dealing with the recent boiler breakdown so promptly - our new tenants were very happy that you were able to arrange the repair so quickly especially with the weather being so cold. We would certainly recommend you to other landlords and have been very pleased with the speed at which you have been able to re-let our properties when tenants move on. As you know, we have had bad experiences in the past when letting through other agencies so it is extremely welcome that we now do not have to worry about our assets in the UK. Keep up the good work."
Mr & Mrs S,
Residential portfolio landlords.
"SEPML have been very quick at finding me new tenants for my flat. So far the new tenants have been excellent. Ishbel in the SEPML office is particularly fantastic - friendly, efficient, highly professional with nothing too much trouble. I have great confidence in her."
Mr Hutchison,
Upper Grosvenor Rd, Tunbridge Wells.
Residential landlord and freehold management client.
"SEPML have always let, managed, and maintained my property to a very satisfactory standard, ensuring little or no void periods. SEPML also manage the freehold in which my flat is contained. The common areas are well maintained and the financial aspect of the freehold well managed. I would recommend them for both lettings and block management."
Mr Parker,
Silverdale Rd, Tunbridge Wells.
Residential landlord and residential freehold client.
"I just had to let you know how happy I am in my new abode. So much care was taken to match my needs with your list of properties so not a lot of time was wasted looking at unsuitable places and the flat was spotlessly clean for when I moved in. My thanks to you and your team for everything."
Mrs G,
St James Rd, Tunbridge Wells.
Residential tenant.
"We were incredibly happy with the services provided by South East PML. The Baileys are a warm, engaging family, who attended to our needs, from day one. They offer a professional yet friendly service and have always been very obliging in any situation. Repairs and maintenance requirements were attended to promptly, making us feel very at home and enabled us to settle well in our new home. We have previously recommended SEPML for any rentals/property management."
The Bosman Family,
Pembury, Tunbridge Wells.
Residential tenants.
"A superb letting agent to deal with. All the staff are very friendly and helpful and make sure that you are settled into your property, as well as continuing to look after during your tenancy."
Ms E,
Lime Hill Rd, Tunbridge Wells.
Residential tenant.
"I would like to say how glad we were to have chosen South East to find us our flat. We moved in to a lovely spacious flat; for which rent was most competitive when we compared with other places. The flat was all in working order, and obviously well looked after. We gave up the flat, reluctantly, in September 2009, after we had finally saved up to buy a house. As tenants, we could not ask for a better service, and we would be most happy to recommend South East PML."
Nigel Hoare -FCCA & Normita Papa,
St Johns Rd, Tunbridge Wells.
Residential tenants.
"I first had dealings with this Company through our fire alarm business. We found many clients were disillusioned with their Managing Agents, or we had problems when some agents didn't liaise with their clients when we were due to service the fire alarms in HMOs. We never had such problems with this Company. As a result, when I first came to let property I didn't hesitate to use this Company personally. I am now in my second letting with this Company, and have nothing but the highest respect for them. The service we have received has been superb, and I would highly recommend them to anyone in the letting business."
Anna Longworth,
Residential Landlord and Company Director/Secretary.
"Good personal service that a lot of companies can't provide - would thoroughly recommend."
Mr and Mrs H of Crowborough,
Residential portfolio landlords.
"I am a new Landlord and have been extremely happy with the efficient way SEPML have advised me, found tenants, sorted out problems, etc. Nothing is too much trouble and I have no hesitation in thoroughly recommending their services."
Dawn Stanley,
Residential Landlord.
"I just wanted to say how impressed I've been with your service. It makes such a change to deal with an honest and genuinely friendly letting agent."
James, Tunbridge Wells,
Residential tenant.
"The service I received from SouthEast PML was extremely helpful and professional. I have found the staff to be very friendly and quick to respond to any problems that I may have. I would certainly recommend them to friends."
Mr Dent, Upper Grosvenor Rd,
Residential tenant.